Welcome to Abey Global Ventures LLP. We are committed to deliver our productsto you in a timely manner. Please review our shipping policy below for all details regarding delivery times, fees, and conditions.

1. Service Area

We currently offer delivery to the following area:

• Pan India: We provide pan India delivery where the courier and shipping services are available

• Delivery time and costs may vary based on your location.

2. Shipping Costs

• Standard Delivery Fee: Standard delivery fee will be applied on all items and the fee is to be paid by the purchaser.

• Expedited Delivery: Additional fees apply for express delivery. Rates will vary depending on your location and selected delivery speed.

3. Delivery Timeframes

• Regional/National Delivery: Orders outside the local delivery area may take [2-6] business days to deliver, depending on location.

• Holiday Delays: Deliveries may be delayed during peak seasons or public holidays. We encourage early orders to avoid delays.

4. Processing Time

Orders are typically processed within 24 hours of being placed. The order will be dispatched after 24 hours and within 48 hours of placing the order.

5. Perishable Items

• Customer Responsibility: Once delivered, customers are responsible for promptly retrieving products to ensure the quality.

• Non-Delivery Issues: In case the delivery cannot be completed due torecipient not being available, perishables may be non-refundable.

6. Missed Deliveries & Re-Delivery

• Missed Delivery Attempts: If our delivery partner is unable to deliver your products due to no one being available, we will attempt re-delivery for an additional fee if required. We also offer the option to reschedule your delivery 

• Perishable Goods: Unfortunately, perishables may not be refunded or replaced if delivery fails and the items are not retrieved promptly.

7. Tracking Your Order

You will receive tracking information via website once your order is dispatched. You can track the status of your delivery and receive updates as your productsmake their way to you.

For any questions or concerns regarding your order or delivery, please contact our customer support team:

1. Customer Support Email: mailto:care@abeyonline.com

2. Customer Support Number: +91 484 350 7347

3. Return Address: Abey Global Ventures LLP

39/1192-A1, NJRA 130, Aravind First Floor,

North Janatha Road, Palarivattom Post,

Ernakulam Dt, Kerala, 682025

8. Policy Updates

This shipping policy may be updated from time to time. Please review it before placing your order. Any changes to the policy will be posted here.

Thank you for shopping with us.

Updated on 08/05/2025