{"id":5149,"date":"2025-05-26T16:12:29","date_gmt":"2025-05-26T16:12:29","guid":{"rendered":"https:\/\/abeyonline.com\/?page_id=5149"},"modified":"2025-05-26T16:12:30","modified_gmt":"2025-05-26T16:12:30","slug":"cancellation-return-and-refund-policy","status":"publish","type":"page","link":"https:\/\/abeyonline.com\/index.php\/cancellation-return-and-refund-policy\/","title":{"rendered":"Cancellation, Return and Refund\u00a0Policy"},"content":{"rendered":"\n<p><strong>Cancellation, Return and Refund<\/strong>\u00a0Policy<\/p>\n\n\n\n<p>1. Eligibility:&nbsp;Products can be returned within&nbsp;3&nbsp;days from delivery&nbsp;subjected to following conditions.<\/p>\n\n\n\n<p>2. Conditions:If..<\/p>\n\n\n\n<p>a)&nbsp;Product packaging is damaged or tampered with.<\/p>\n\n\n\n<p>b)&nbsp;Product is expired\/defective.<\/p>\n\n\n\n<p>c)&nbsp;Product does not match description.<\/p>\n\n\n\n<p>d)&nbsp;The wrong item is delivered.<\/p>\n\n\n\n<p>3. Procedure:<\/p>\n\n\n\n<p>a)&nbsp;Contact customer support within&nbsp;24 hours&nbsp;of&nbsp;delivery.<\/p>\n\n\n\n<p>b)&nbsp;Provide order number, reason for return, and images of damaged\/tampered packaging&nbsp;within 48 hours of delivery.<\/p>\n\n\n\n<p>c)&nbsp;Register complaint&nbsp;on&nbsp;website&nbsp;<a href=\"http:\/\/www.abeyonline.com\/\">www.abeyonline.com<\/a>&nbsp;within 48 hours of delivery.<\/p>\n\n\n\n<p>d)&nbsp;Return product to specified address&nbsp;in original packaging&nbsp;within 24 hours of complaint registration<\/p>\n\n\n\n<p>Refund Policy:<\/p>\n\n\n\n<p>1. Refund Timeline: Refunds&nbsp;will be&nbsp;processed within 7-10 working days&nbsp;on receipt of returned product.<\/p>\n\n\n\n<p>2. Refund Modes:<\/p>\n\n\n\n<p>i.&nbsp;Refunds, when applicable, are typically processed back to the original payment method (credit\/debit card, wallet, or bank transfer).<\/p>\n\n\n\n<p>ii.&nbsp;Refunds will only be processed if the&nbsp;complaint isregistered&nbsp;on&nbsp;website&nbsp;and&nbsp;product is returned within&nbsp;one day of complaint registration.<\/p>\n\n\n\n<p>3. Refund Amount:<\/p>\n\n\n\n<p>&nbsp; &nbsp;&#8211; Full refund for damaged\/tampered products.<\/p>\n\n\n\n<p>Cancellation Policy:<\/p>\n\n\n\n<p>1. Order cancellation allowed&nbsp;only&nbsp;within 24 hours of placement.&nbsp;Product cannot be cancelled once the same is dispatched<\/p>\n\n\n\n<p>2. Refund&nbsp;will be&nbsp;processed within 7-10 working days&nbsp;on receiving returned product provided the complaint is found to be genuine.<\/p>\n\n\n\n<p>Exceptions:<\/p>\n\n\n\n<p>1. Customized or specialty products.<\/p>\n\n\n\n<p>2. Products consumed beyond 50%.<\/p>\n\n\n\n<p>3. Products returned without original packaging.<\/p>\n\n\n\n<p>Contact Information:<\/p>\n\n\n\n<p>1. Customer Support Email: mailto:&nbsp;care@abeyonline.com<\/p>\n\n\n\n<p>2. Customer Support Number: +91&nbsp;484 350&nbsp;7347<\/p>\n\n\n\n<p>3.&nbsp;Return Address:&nbsp;Abey Global Ventures&nbsp;LLP<\/p>\n\n\n\n<p>39\/1192-A1,&nbsp;NJRA 130, Aravind&nbsp;First&nbsp;Floor,<\/p>\n\n\n\n<p>North Janatha Road, Palarivattom Post,<\/p>\n\n\n\n<p>Ernakulam Dt, Kerala, 682025<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Cancellation, Return and Refund\u00a0Policy 1. Eligibility:&nbsp;Products can be returned within&nbsp;3&nbsp;days from delivery&nbsp;subjected to following conditions. 2. Conditions:If.. a)&nbsp;Product packaging is&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-5149","page","type-page","status-publish","hentry"],"post-meta":{"_edit_lock":["1748279842:1"],"_edit_last":["1"],"site-container":["default"],"site-header-transparent":["default"],"site-page-header":["default"],"site-sidebar":["default"]},"_links":{"self":[{"href":"https:\/\/abeyonline.com\/index.php\/wp-json\/wp\/v2\/pages\/5149","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/abeyonline.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/abeyonline.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/abeyonline.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/abeyonline.com\/index.php\/wp-json\/wp\/v2\/comments?post=5149"}],"version-history":[{"count":1,"href":"https:\/\/abeyonline.com\/index.php\/wp-json\/wp\/v2\/pages\/5149\/revisions"}],"predecessor-version":[{"id":5150,"href":"https:\/\/abeyonline.com\/index.php\/wp-json\/wp\/v2\/pages\/5149\/revisions\/5150"}],"wp:attachment":[{"href":"https:\/\/abeyonline.com\/index.php\/wp-json\/wp\/v2\/media?parent=5149"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}